Frequently Asked Questions

How do I listen to the samples?

All CDFreedom samples are now in the MP3 format. The samples play on our CDFreedom Media Player. You should have the latest Flash player installed in your browser software and enabled. You can get a free Flash plug in here: (link to Flash)
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What format are the songs I can purchase and download?

Downloadable songs are available for purchase on CDFreedom. All files are MP3 format. When you purchase an entire album, you will get each song separately as an MP3.
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How do I listen to the MP3s after I've downloaded them?

MP3 is the most compatible digital format in the industry. You can load it and play it on just about any media player. Once you've downloaded the files, you can play them in any MP3 compatible software or hardware. For instance, if you want to load a song onto your I-pod, just drag the MP3 or open the MP3 in your I-tunes program and load it to your player.
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Are the downloadable songs copy protected?

The songs do not have digital rights management software built into them as we find most formats are hacked as fast as they are created. This does not mean that you have any permission to copy these songs for any use other than personal. Copying is illegal and doesn't help support the artist.
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What information do we collect?

The information we collect that falls into one of two categories -  personally identifiable information and aggregated information. Personally identifiable information is information that can be used to identify you. Aggregated information is information that is not associated with a specific user, but instead anonymous information on many users, such as the number of visitors to the Site in a month's time. We collect personally identifiable information (such as name, email, residence address) whenever you voluntarily submit it to the Site. An examples of information that you voluntarily make would be a purchase. In addition, we collect and store statistics and other information about the online activities of our visitors on an aggregated (collective) basis. For example, we track the number of people who view each page, the order in which pages are viewed, and other information to learn which features are the most popular and to refine our design and marketing efforts.
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Is the Site secure so that other people can not obtain your information from the site without your consent?

Personal information that we collect is stored in secure operating environments that are not available to the public. Credit card information is encrypted and discarded once the charge has been processed. All the information we collect and store is protected by our firewall. Also, any information that we store at our business is kept secure, and only designated employees may obtain access to it. Keep in mind that there is no completely "safe" information on the net. This is why we will not store any credit card numbers or keep a running customer account. We apologize for the inconvenience of having to enter your credit card for every purchase but that information will stay safer if it just stays with you!
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Limits on our abilities

We'll do everything we can to protect you and your personal information, but we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. We may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. If we need to investigate or resolve possible problems or inquiries, we may use any information about you to help private entities, law enforcement, or other government officials as we believe necessary.
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What about cookies?

Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their users. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so. For more information on cookies, see www.cookiecentral.com.

We use cookies or IP addresses for a number of uses, including helping us to tailor a website or a marketing message to better match your needs and interests, and to allow us to better understand how users use our Site. You are always free to instruct your web browser to decline our cookies if it has the capability to do so, but some parts of our Site may not work properly if you do. You may experience problems with your shopping cart.

Third Party Cookies:
In the course of serving advertisements to the Site, our third-party advertiser may place or recognize a unique "cookie" on your browser. Even though these advertisements are embedded in our Sites, cookies may be assigned by the advertisers themselves. CDFreedom.com does not control these cookies.
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